TERMS AND CONDITIONS

ONLINE SHOP TERMS AND CONDITIONS

By placing your order you are agreeing to the terms and conditions set out below. Use of any functionality of windsweptbrewing.com constitutes acceptance of the Terms and Conditions.

Any personal information provided by you is confidential and will not be passed on to any other companies or organisations not affiliated with our online business.

Windswept Brewing Co reserves the right to amend these Terms and Conditions without notice at any time. Your continued use of this site after changes are posted will constitute your acceptance of the changes to these Terms. 

GENERAL

You must be aged 18 or over to purchase alcohol. It is an offence to sell alcohol to anyone under the age of 18 in the UK. When ordering and making a payment you will be required to confirm that you are aged 18 or over.

If your order is a gift and contains alcohol, the recipient must also be aged 18 years or older. An adult over the age of 18 will be required to sign for delivery.

We aim to ensure the prices shown are correct. If an error does occur, we will make every effort to contact you to confirm if you would like to proceed with the order at the correct price.

While every effort is made to supply all items listed online, there are instances where this may not be possible. In these cases we will contact you and offer a substitute with the same or greater value.

We reserve the right to withdraw or replace products online without notice. Merchandise prices and specifications are also subject to change without notice.

We make every effort to ensure that the information on this website is correct. However, Windswept Brewing Co takes no responsibility and shall not be held liable for any information relating to a third party that is incomplete, inaccurate or out of date.

Even where your payment is accepted by our systems, no contract shall exist until Windswept Brewing Co have dispatched the items to you.

Windswept Brewing Co will not be held responsible for any loss, consequential loss or damage to any individual or business which may have occurred from the use (or misuse) of any product or any information contained on this website.

PAYMENT

Payment can only be made using credit/debit cards through SagePay. We cannot take orders by phone or email.  Card payments are made through a secure server. Windswept Brewing Co does not store your financial details. Your personal details are not passed to any third party. Payment will be taken at the time of ordering.

DELIVERY

We always aim to deliver your order promptly but cannot accept liability for delay. 

Our deliveries are through ParcelForce on Express 48 deliveries and they will be delivered within 48 hours from despatch from our warehouse – it may take a couple of days to process your order before depatching. Please note that no orders will be despatched on Saturday and Sunday. 

Deliveries must be signed for by a person of 18 years or older. If our couriers are in any doubt about the age of the recipient on delivery, they will request ID. We reserve the right to cancel the delivery if the age and identity of the recipient is in doubt. It is the responsibility of the customer to report goods damaged in transit.

Refunds will not be issued in the instance of an order being placed outside the conditions of the delivery parameters stated on the checkout page.

No compensation can be offered for loss of wages due to failed or late deliveries.

Customers accept responsibility for the safe storage and use of the products upon receipt. Windswept Brewing Co is not liable for damage caused by customer mishandling. 

Alcohol is best enjoyed in moderation.

RETURNS, REFUNDS AND CANCELLATIONS

If you wish to return merchandise goods only, they must be returned in their original packaging to; 

Windswept Brewing Co
Unit B
13 Coulardbank Industrial Estate
Lossimouth
IV31 6NG

Please note that return shipping will be paid by the customer except in cases where goods are faulty, in which case they will be reimbursed to the customer. Once the goods are received back in our warehouse, a refund will be processed for the goods, minus applicable shipping costs, unless the return concerns faulty or damaged goods. Regarding any beer, cider or spirit goods, if there is a problem with your order, items are faulty, or you wish to return goods for any other reason, please contact us at info@windsweptbrewing.co.uk

COOKIES

A cookie is a small data file stored by your web browser on your computer. It allows us to recognise your computer by associating the identification numbers in the cookie with other customer information you have provided to us. That customer information is stored on our secured database. We use cookies to keep track of what you have in your basket and to remember you when you return to our site. They can also tell us which website you came to us from.

Cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Cookies are also used in the functioning of the online store section of our site, by keeping track of information you enter into the site (products chosen, delivery address etc) so that it can be passed onto us to generate your order.

By using our website, you agree that we can place these types of cookies on your device. You can choose to accept or decline cookies (most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer). This may however prevent you from using this website.

PRIVACY POLICY

Windswept Brewing Co is committed to protecting the privacy of our site visitors and customers. We will not disclose information about our customers to third parties except where it is part of providing a service to you – e.g. arranging for a product to be sent to you, carrying out credit and other security checks and for the purposes of customer research or where we have your express permission to do so. We will not sell your name, address, e-mail address, credit card information or personal information to any third party (excluding partners from whom you may have linked to our site) without your expressed permission.

Windswept Brewing Co does not collect Personal Information about you, except when you provide it to us. When you submit your personal information you will be asked to consent to joining our mailing list. If you would prefer that we don’t collect any Personal Information from you other than to fulfil your order then please do not consent to our mailing list. We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing marketing plans. We may collect, store or accumulate certain non-personally identifiable information concerning your use of Windsweptbrewing.com, such as information regarding which of our pages are most popular and general website administration.

If you consent to joining our mailing list we will use your information to tell you about our products, promotions and special offers that may be of interest to you via email. In particular, we may look at what you have previously ordered in an attempt to tell you about promotions that will be of particular interest to you. All customers are given the opportunity to opt-out of receiving such further information that they give by contacting customer services at marketing@windsweptbrewing.co.uk

We may disclose any information, including Personal Information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request.

Sensitive information is not sought through this website. Sensitive information includes data relating to: race or ethnic origin; political opinions; religious or other similar beliefs; physical or mental health. If you do provide sensitive information, by providing that information you explicitly consent to us using it for the purposes for which it has been provided.

COPYRIGHT AND IP RIGHTS

All content included on this website, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of Windswept Brewing Co, our affiliates or other relevant third parties.  By continuing to use the Website you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other laws.

You may not reproduce, copy, distribute, store or in any other fashion re-use material from the Website unless otherwise indicated on the Website or unless given express written permission to do so by Windswept Brewing Co.

GENERAL TERMS

We are committed to responsible data management and comply with the principles of the current Data Protection Act 

AGE OF CONSENT

To use this site, you must be of legal age to purchase/consume alcohol in your country, state or province of residence.

DATA (PROTECTION, DISCLOSURE & PRIVACY)

INFORMATION THAT WE COLLECT

You have the opportunity to opt in to email communications via the Keep in Touch page. By opting in to receive communications, you consent to the collection, use and transfer of your personal information under the terms of this policy. We will not provide this information to any third party. 

If after you opt-in, you change your mind, you may withdraw your consent at anytime, by contacting us at info@windsweptbrewing.co.uk

DISCLOSURE

We may disclose your personal information if we are required by law to do so, if you violate our Terms of Service or, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

Otherwise we will not share, sell or distribute any of the information you provide to us without your consent.

FOI

You may request details of personal information which we hold about you under the current Data Protection Act. A small fee may be payable. If you would like a copy of the information held on you please write to Windswept Brewing Co., Unit B, 13 Coulardbank Industrial Estate, Lossiemouth IV31 6NG

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all requirements and implement additional generally accepted industry standards.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at info@windsweptbrewing.co.uk or by mail to:

Windswept Brewing Co.
Unit B, 13 Coulardbank Industrial Estate,
Lossiemouth
IV31 6NG

Tel: +44 (0)1343 814310
Email: info@windsweptbrewing.co.uk
Company registration: SC415555
Registered name: Windswept Brewing Co. Ltd.
VAT No. 137744690