Welcome to Windswept Rewards, our online shop loyalty scheme. Simply put you earn points when you buy beer from our online shop and those points then earn you discounts on your future beer purchases.
To join Windswept Rewards all you need is your Windswept shop account then you can start redeeming and earning points. You may already have one set up from previous purchases – you can check by logging in to My Account page.
Don’t worry if you don’t have an account yet – it is quick and easy to register – it also means you can check your order history as well as save some time at check out too.
Hopefully we have made Windswept Rewards easy and flexible but we know you may have some questions so read below for more information as to how to join and set up an account.
What is Windswept Rewards?
With Windswept Rewards you are able to earn points when you purchase products from our online shop. The points you earn can then be used as discounts on future purchases at our online shop.
How do I join?
You need to have Windswept shop account. You may have set one up previously if you have purchased from our online shop. If so, you are already part of Windswept Rewards and you can check your points total when you log in as well as earn and redeem points. For all existing accounts, we have put a few points in to your account just to say thank you and get you started.
If you haven’t an account you can set one up when you next purchase – just tick ‘create and account’ at check out or alternatively register on the My Account page. When you register we will give you some points just to get your started.
If you have a problem logging in – please scroll down for What do I do if I can’t log in? question.
Will my previous orders count?
Windswept Rewards started on 3 July 2020 at 12 noon. Any purchases made after this date will be included, any purchases previous to this date will not be included.
How do I earn points?
All bottles, mini kegs, cases and merchandise earn points which you can see on each product page. As long as you have an account and you use the account details when you complete a purchase, you will be assigned points to your account (even if you are not logged in). Please note Gift Vouchers and Tap Room Booth Bookings are excluded from the scheme.
You can only earn points when you use our online shop.
How do I spend / redeem points?
When you view your basket next time you shop with us, you will see your total points available as long as you are logged in to your Windswept Shop account. You will then have the option to redeem some, all or none of those points. It will show as a discount in the order total at the bottom.
Do my points have an expiry?
Yes, our points will last for 365 days. We will email you 14 days before your points expire.
Do I have to use my points with every purchase?
It is up to you how you use your points. You can save them for a future treat or use some or all of them every time your purchase. It is up to you.
Can I use a coupon as well as my points?
You can use a coupon or discount code with your points. The points earned will be based on the discounted value of your basket.
Can I get cash instead of points?
Your Windswept Reward points can not be exchanged for cash and are only for use on our online shop.
Can I give my points to someone else?
Your Windswept Reward points are non-transferable – that means you are unable to give them to someone else.
Can I use my points in the Tap Room bar and shop?
Your Windswept Reward points are only for use in our online shop.
How do I check my balance?
To check your balance, you need to be logged in. You can either go to my account page and go to Windswept Rewards to check your balance or when you view your next shopping basket at our online shop, you will see how many points you have available to redeem.
What do I do if I can’t log in?
If you have a problem with your Windswept Shop account then try resetting your password on the Lost Password page. As long as you use your email address that you registered your account with, you will be sent a new password.
Occasionally if you attempt to log in too many times with the wrong password you may get locked out.
We are happy to help sort out any problems you may have with your Windswept account however we can only do this during office hours, Monday – Friday 10am – 3pm. Just email us on email@example.com.
Do I have to join Windswept Rewards?
You don’t have to use your points at any time, however points are automatically added to your account. We will only update you with information regarding your Windswept Rewards account and will not share your data with any third party for marketing purposes.
Can changes be made to Windswept Rewards?
Windswept Brewing reserve the right to amend or cancel Windswept Rewards. If this happens then Windswept Brewing will provide all registered customers with a virtual voucher to the amount of any points not yet redeemed for use in the online shop only.